Your Wellbeing Is Our Top Priority

FanCode Responsible Gaming — Keep It Fun, Not Stressful

Betting is entertainment — and keeping it that way is exactly what FanCode is here for. All the tools you need to play within safe limits are right here at your fingertips.

What You'll Find on This Page
Core principles of responsible gaming
How to Set Deposit and Betting Limits
How to Use the Cooling-Off Period and Self-Exclusion
A Simple Guide to Recognizing the Signs of Problem Gambling
Tips for Parents on Protecting Minors
Self-assessment questionnaire
Estimated reading time: 8–10 minutes
4
Self-regulation tools available
24/7
Support service active
18+
Age limits are strictly enforced
Instant
Limit Reduction Takes Effect Immediately
💚 FanCode Responsible Gaming — Keep it fun, not addictive 🔒 Deposit Limit — Set your own budget ⏸️ Cooling-Off Period — Take a break whenever you want 🛡️ Self-Exclusion — Option to Take a Complete Break When You Need It 👨‍👩‍👧 Minor Protection — The 18+ rule is strictly enforced on fancode 💚 FanCode Responsible Gaming — Keep it fun, not addictive 🔒 Deposit Limit — Set your own budget ⏸️ Cooling-Off Period — Take a break whenever you want 🛡️ Self-Exclusion — Option to Take a Complete Break When You Need It 👨‍👩‍👧 Minor Protection — The 18+ rule is strictly enforced on fancode

The Core Pillars of Responsible Gaming

Policies FanCode strictly upholds

Budget Management

Set your own deposit limit on FanCode. Choosing a daily, weekly, or monthly cap means there's simply no room for overspending.

Freedom to take a break

Take a cooling-off period from 1 week up to 6 weeks — no questions asked. You won't receive any promotional messages during your break.

Self-Exclusion

If you feel it's time, you can suspend your account for 6 months, a year, or permanently. Making that call takes courage — and FanCode respects it fully.

Transparent Reality Check

Automatic notifications are sent at regular intervals showing how long you've been playing and how much you've won or lost. Staying aware of the facts makes it easier to make informed decisions.

Minor Protection

Registration on fancode is completely blocked for anyone under 18. Tips for keeping your account secure on shared family devices are also available.

Judgment-Free Support

If you'd like to talk about your gaming habits, reach out to our support team. No judgment, no questions — just help.

How to Use the Self-Regulation Tools

Activate anytime from the "Responsible Gaming" section in your profile

1
Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once your limit is reached, no further deposits will be accepted.

Effective immediately
2
Betting Limit

Set a limit on how much BDT you bet within a given period. Any bets that exceed that amount will be automatically blocked.

Can Be Increased After 72 Hours
3
Cooling-Off Period

Take a break of 1 to 6 weeks. During this period your account will be suspended — you won't be able to log in or place bets.

Does Not Expire Early
4
Self-Exclusion

Close your account for 6 months, 1 year, or permanently. Self-exclusion also blocks the ability to create a new account.

Permanent Cases Reviewed After 6 Months

Steps to set a limit

Set your own limits in just 3 steps

1
Log in and go to your profile

Click the profile icon in the top right corner and select "Account Settings".

2
Open the "Responsible Gaming" section

Go to the "Responsible Gaming" tab in Settings — you'll find all the tools in one place.

3
Activate your preferred tool

Enter the amount or duration and click the "Confirm" button. It takes effect immediately.

Why Does Responsible Gaming Matter?

To Truly Enjoy Betting, You Need to Know Your Safe Limits First

Online gaming and Sports Betting are growing fast in Bangladesh. Millions of people place bets on FanCode to add an extra edge of excitement to cricket or football matches. That's completely normal, and for many it's simply a fun part of the experience. But when that enjoyment gradually turns into a compulsion, that's where problems begin. fancode created this responsible gaming page for exactly that reason — so every member can recognize the difference.

Responsible gaming isn't just about betting less. It means knowing yourself — being clear about how much is purely for entertainment, not chasing losses with bigger bets, and making sure gaming doesn't affect your family or work. FanCode wants every member to bring that awareness with them to the platform.

FanCode's responsible gaming tools are built to give members full control over their own experience. Setting a deposit limit means you decide how much you spend each month — and fancode holds that line. Reducing your limit takes effect instantly, but increasing it requires a 72-hour waiting period. That cooling window is intentional: decisions made in the heat of the moment often lead to regret.

A cooling-off period may be unfamiliar to many, but it's an extremely effective tool. If you've had a rough few days of losses, or feel like you've been spending too much time playing, taking a 1–2 week cooling-off period gives you the chance to clear your head. During the break, you won't be able to log in to your account and you won't receive any promotional messages — complete disconnection.

Self-exclusion is a stronger layer of protection. Using it to close your account — for as little as 6 months or permanently — isn't a sign of weakness; it takes courage to know yourself. When self-exclusion is activated on FanCode, any attempt to open a new account using the same device or details is also blocked.

The Reality Check feature may seem simple at first glance, but its impact runs deeper than you'd expect. Every 30 minutes or every hour, you get a notification: "You've placed ৳500 in bets over the past hour and won ৳150." Seeing those numbers in front of you is often enough for people to make their own call. fancode believes that when people have the right information, they make the right decisions — no pressure needed.

Fancode takes minor protection just as seriously. The age verification process makes it impossible for anyone under 18 to register. If someone does manage to open an account using false information and it is detected, the account is closed immediately. Parents and guardians can add an extra layer of protection by using parental control software on shared devices.

If you feel uncomfortable talking about a gaming problem, remember — fancode's support team doesn't judge. They'll listen and help. Simply say "Responsible Gaming Support" in live chat and you'll be connected to a specialist team. For full terms, Terms & Conditions View the page.

Recognise the warning signs

If You Notice These Signs, Pause and Reflect

The urge to bet more after a loss Placing larger bets to chase losses usually results in even greater losses.
Using Essential Living Expenses for Betting Using money meant for rent, groceries, or medical expenses on gaming is a serious warning sign.
Hiding gaming activity from family or friends If you feel the need to hide it, that's a sign something isn't right.
Repeatedly failing to quit gaming If you can't stop even when you want to, it's time to seek help from outside.
The impact of gaming on work, studies, or sleep Don't ignore it if your betting is causing harm to other important areas of your life.

Ask yourself

Answer honestly — no one is watching

1
Did you bet beyond your budget last month?
2
Do losses leave you irritable or unable to sleep?
3
Has gaming reduced the time you spend with family or friends?
4
Have you ever borrowed money or dipped into your savings to place a bet?
5
Do you feel restless or uneasy when you think about stopping gaming?
6
Do you sit down for a quick session and end up playing for much longer than planned?

If you answer "yes" to more than 2 of these questions, take a moment to pause. Chat with us via live chat or take a cooling-off period — right now.

FanCode's commitment

What we do to ensure responsible gaming

Age verification is mandatory

Date of birth is verified during registration. Anyone under 18 cannot register under any circumstances.

Behaviour monitoring

If an unusual betting pattern is detected, our support team will automatically reach out to the member.

Responsible advertising

No fancode advertisement makes false promises such as "guaranteed earnings" or "easy money".

Session Time Limit

After a set amount of playtime, you'll automatically receive a break reminder. Session timers can be enabled from your profile.

No remarketing to excluded users

Members who have self-excluded will not receive any promotions or "come back" messages.

Support in Bengali

All responsible gaming information and support is fully available in Bangla — there's no language barrier.

Guide for parents — keeping your family safe

How to keep children and teenagers away from online gaming

If you have younger family members at home, it's important to restrict access to FanCode on phones and tablets. FanCode itself enforces 18+ verification, but parents can take additional steps for extra protection.

First, enable screen time controls or parental controls on your phone. On Android, Google Family Link lets you block specific apps or websites; on iOS, Screen Time does the same. Adding a PIN or biometric lock to the FanCode app will also prevent anyone else from accessing it.

Second, if you use a shared family device, always log out of your FanCode account after each session. Keep the "Remember me" option turned off and never save your password in the browser.

Third, have an open conversation with your teenagers about the difference between online gaming and betting. Make it clear that while betting can be a form of entertainment, it is not appropriate for those under age. Understanding the reasons behind a rule is always more effective than just imposing one.

Fancode is committed to building a responsible gaming culture. As part of that commitment, all our promotional content carries an "18+" notice. For more information, Privacy Policy You may also visit that page.

Need help? For any responsible gaming concern, chat with us via live chat or email us at support@fancode.site. We're always here for you — no judgment, no questions asked.

Frequently Asked Questions

Frequently asked questions about account security

If you've forgotten your password, go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP — use it to set a new password. The whole process takes 3–5 minutes. If you no longer use that number or don't receive the OTP, reach out via live chat or email us at support@fancode.site. After verifying your identity, we'll restore your access within 24 hours. For your security, keep your password at least 8 characters long and mix in numbers and symbols — simple passwords are far easier to compromise.

Enabling Two-Factor Authentication (2FA) on FanCode is straightforward and is the strongest protection available for your account. After logging in, go to your profile and select "Security Settings". You'll find the "Two-Step Verification" option there. Once enabled, every login will require both your password and a one-time OTP sent to your mobile — without both, access is denied. This means that even if someone else knows your password, they can't get into your account without your phone. Keeping 2FA active is essential for everyone — especially those who regularly make deposits and withdrawals.

Play responsibly — FanCode is always by your side

Enjoy betting within safe limits. Register today — then head to your profile to set the limits that work for you.

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